How can we help?

Quick answers for live speed, trip recording, driving displays, Photos, and App Store purchases.

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Popular help topics

Start here—most questions take only a minute to solve.

01

Location and live speed

Open iOS Settings → Privacy & Security → Location Services → Driova and allow location access. For best results, use Driova outdoors with a clear GPS signal.

02

Recording a trip

Tap Start Drive before moving. Keep location access enabled while the drive is active; Driova can continue recording in the background until you stop the drive.

03

Landscape drive display

Set up your preferred layout before driving, mount your iPhone horizontally, then open the Drive Display. Avoid changing the layout while the vehicle is moving.

04

Saving a trip card

When you save a trip card, allow Driova to add images to Photos. If saving fails, check Photos permission in iOS Settings and try again.

05

Purchases and subscriptions

App Store purchases are billed by Apple. Manage or cancel a subscription in iPhone Settings → your name → Subscriptions. Use Restore Purchases while signed into the original Apple ID.

06

App issues

Update Driova and iOS, close and reopen the app, then retry. If the problem continues, email us with your iPhone model, iOS version, and the steps that reproduce it.

Talk directly with us.

Include your iPhone model, iOS version, what you expected, and what happened. Please do not send passwords, payment card details, or sensitive trip information.

EMAILberatberkaygokdemir@gmail.comWe normally reply within 2 business days.